Shipping policy
Processing Time
All in-stock orders are processed and dispatched within 72 business hours (Monday through Friday).
Orders placed on weekends or holidays will begin processing the next business day.
Please note: This shipping policy applies to in-stock items only. It does not apply to preorder items.
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Preorder Items
Preorder items are shipped according to the date listed on the product description page at the time of purchase.
If your order contains both in-stock and preorder items, your shipment may be held until all items are available, unless otherwise stated on the product page.
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Carriers
We ship using the following carriers:
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USPS
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UPS
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FedEx
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DHL
Available shipping options, costs, and estimated delivery timeframes are displayed at checkout and vary based on destination and selected service level.
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International Shipping
All international shipments are consolidated in the United States before being handed off to a local postal or courier service in the destination country for final delivery.
Delivery timelines vary depending on the destination country and local carrier operations.
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Duties & Taxes (International Orders)
For international orders, duties and taxes are collected at checkout.
We ship international orders using Delivered Duty Paid (DDP) terms. This means applicable import duties and taxes are prepaid to help prevent additional charges upon delivery.
Please note that customs processing times may vary by country and are outside of our control.
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Questions?
If you have any questions about shipping or your order, please contact us at: